Job Description

Value Vacancies – Warehouse Supervisor

Warehouse Supervisor – Purpose of the Role

The Warehouse Supervisor is responsible for managing and controlling end-to-end picking operations and inventory control within the warehouse. This role supervises both permanent and outsourced picking teams, ensuring consistent adherence to processes, achievement of productivity targets, and accurate, on-time order fulfilment. The position drives operational discipline, efficiency, system-driven picking, and compliance with safety and quality standards while supporting the broader warehouse team to deliver a reliable and cost-effective service.

Key Responsibilities

Operations

• Supervise, guide, and support permanent and outsourced picking teams
• Maintain a disciplined, controlled, and efficient working environment
• Conduct daily check-ins with staff to review progress, productivity, and operational challenges
• Ensure all picking activities comply with approved processes and warehouse standards
• Confirm system-driven picking and correct stock selection from designated bays
• Perform random accuracy checks to ensure correct items and quantities are picked
• Monitor picking output to ensure productivity targets are consistently met
• Coordinate with warehouse planners to align picking activities with dispatch schedules
• Ensure timely completion of picking to prevent delays, additional transport costs, and service disruptions
• Monitor picking equipment to ensure availability and proper functionality
• Ensure all administrative procedures within the picking area are accurately followed
• Report daily on productivity, accuracy, delays, and operational challenges
• Maintain accurate records of staff performance and process deviations

Warehouse Supervision

• Lead, train, and motivate picking teams to achieve performance targets
• Enforce company policies, health and safety standards, and disciplinary procedures
• Conduct regular team meetings and toolbox talks to drive continuous improvement

Reporting & Documentation

• Compile daily and weekly reports on productivity, accuracy, and inventory performance
• Track key performance indicators, including order accuracy, picking timelines, and stock variances
• Maintain documentation required for internal and external audits

Health & Safety Compliance

• Ensure compliance with occupational health and safety regulations
• Conduct risk assessments and implement corrective actions where required
• Maintain a safe, organised, and hazard-free working environment

Housekeeping

• Maintain high standards of cleanliness, organisation, and safety throughout the warehouse
• Ensure aisles, picking areas, and storage zones remain free of obstructions and hazards
• Implement and enforce daily housekeeping schedules
• Monitor hygiene, waste disposal, and packaging material management
• Conduct regular inspections to identify and address cleanliness and safety risks
• Ensure tools, equipment, and PPE are correctly stored and in good condition

Minimum Requirements

• Grade 12 (Matric)
• Diploma or Degree in Logistics, Supply Chain, or a related field preferred
• Proven picking experience within a warehouse environment
• Previous supervisory or team leader experience

Skills & Competencies

• Strong supervisory and people management skills
• Working knowledge of WMS, Microsoft Office, and inventory control practices
• Good literacy and numerical ability
• Strong planning and organisational skills
• System-driven and process-focused mindset

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