Job Description

Pick n Pay Careers – Trainee Bakery Manager

Trainee Bakery Manager – Pick n Pay Careers

Job Purpose

• Manage bakery resources to maximise turnover and minimise shortages.
• Ensure all standards, processes, and policies are consistently adhered to.

Minimum Requirements

• Matric / Grade 12
• NQF 3 Bakery qualification (preferred)
• Minimum 3 years’ baking experience
• Experience as a Baker or Bakery Supervisor
• Willingness to be transferred between stores
• Ability to perform additional duties as required

Core Competencies

• Achieve results through team leadership
• Plan, organise, and follow up on activities and plans
• Strict adherence to standards, processes, and policies
• Customer-focused approach
• Strong communication skills with active listening
• Business-minded with commercial awareness

Key Responsibilities

Merchandising Management

• Conduct regular quality checks on merchandise
• Execute planograms 100% according to guidelines
• Handle products in line with SOP requirements
• Ensure products are produced to recipe specifications
• Prepare the department for trade before store opening
• Identify fast-selling lines and assess impact on margin and sales opportunities
• Ensure products are wrapped and packed according to standards
• Maintain sufficient stock levels to meet customer demand
• Ensure compliance with hygiene, housekeeping, and safe working standards
• Monitor implementation of all promotional activities
• Keep back-up areas clean and organised
• Rotate stock and manage sell-by dates according to policy/SOP
• Maintain merchandising and cleanliness standards throughout the day while minimising waste

Food Safety & Hygiene

• Maintain hygiene and housekeeping standards
• Ensure correct stock rotation
• Monitor compliance with food safety and health & safety standards
• Manage non-conformances through corrective actions
• Implement cleaning schedules and verify sanitation effectiveness
• Complete and record the Food Safety Daily Checklist

Customer Service Management

• Respond to customer requests promptly
• Manage out-of-stock queries, offer alternatives, and explain delivery timelines
• Ensure department standards are maintained and equipment is fully operational

Staff Management

• Communicate critical information to staff
• Set targets, priorities, and delegate tasks effectively
• Address procedural, policy, and legislative non-compliance
• Attend monthly regional meetings and relay information to staff
• Respond to queries on turnover and waste management
• Review and adjust Kronos scheduling as required
• Coach, guide, and develop staff

Administration

• Ensure all equipment is properly maintained and functional
• Maintain general maintenance standards
• Monitor waste and ensure procedures are followed
• Track turnover, identify growth opportunities, and resolve barriers to achieving budgets
• Ensure all SELs are current, printed, and clearly visible to customers

Systems & Reporting

• Conduct gap scanning to identify out-of-stocks
• Identify, count, and record out-of-stocks and over-stocks
• Generate Excel reports from SAP and communicate stock concerns to Demand Planning
• Process IDTs via SAP according to procedures
• Action reduced-to-clear on SAP as per SOP
• Monitor electronic communications throughout the day
• Process waste according to company procedures
• Ensure PIDs are counted accurately according to the National P&L schedule

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