Job Description

Pick n Pay Careers – Trainee Bakery Manager

Vacancy: Trainee Bakery Manager

Company: Pick n Pay Careers

Role Overview

The Trainee Bakery Manager is a developmental role aimed at equipping an experienced baker with the skills, knowledge, and leadership capability required to progress into a Bakery Manager position. This role provides hands-on exposure to bakery operations, people management, and commercial performance, while ensuring consistent adherence to company standards, policies, and procedures.

Minimum Requirements

• Matric / Grade 12 qualification.
• Qualified Baker certification.
• Minimum of 2 years’ experience in a bakery production environment.
• Previous supervisory experience is advantageous.
• Willingness to work shifts, weekends, and public holidays.

Core Competencies

• Ability to achieve results through effective team leadership.
• Strong planning, organising, and follow-up skills.
• High level of compliance with standards, policies, and procedures.
• Customer-focused approach with a commitment to service excellence.
• Clear and effective communication skills.
• Strong business acumen with the ability to analyse costs and profitability.
• Sound bakery production planning and technical skills.
• High attention to detail with a strong quality focus.
• Ability to perform under pressure in a fast-paced retail environment.

Key Responsibilities

Operational & Resource Management

• Manage resources efficiently to maximise turnover and minimise shortages.
• Ensure strict adherence to company standards, policies, and procedures.
• Maintain high levels of hygiene, housekeeping, and safe working practices.
• Enforce security and loss prevention procedures at all times.

Production & Stock Control

• Plan, coordinate, and control daily, weekly, and monthly bakery production in line with company specifications.
• Order, manage, and control stock levels to support production and reduce waste.
• Monitor product quality, freshness, and consistency through regular checks.
• Implement controls to prevent wastage, shrinkage, and damages.

Financial & Administrative Control

• Monitor and control departmental expenses in line with agreed targets.
• Complete all administrative tasks accurately and within required timelines, including staff scheduling, leave administration, pricing, and cost controls.
• Analyse departmental performance and profitability, taking corrective action where necessary.

Customer Service Excellence

• Ensure consistent service delivery and product quality for all customers.
• Engage customers proactively, provide product advice, and address customer needs effectively.
• Uphold a strong customer-centric culture within the bakery department.

People Management & Development

• Support, guide, and motivate bakery staff to maintain high performance standards.
• Ensure staff are competent, engaged, and aligned with business expectations.
• Participate actively in all required training and development programmes to support career progression.

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