Job Description

Fidelity Vacancies – SIGNAL MANAGEMENT TECHNICIAN

SIGNAL MANAGEMENT TECHNICIAN

Company: Fidelity

Job Description
Fidelity is seeking a skilled Signal Management Technician to install, program, and maintain electronic security equipment at commercial and industrial premises. This role ensures high-quality service delivery and effective signal management for all assigned systems.

Reporting To: Signal Management Team Leader

Minimum Qualifications & Experience

• Matric or equivalent qualification.
• Minimum 3 years’ experience as an Electronic Security Technician.
• Experience in programming, wiring, installations, and fault finding.

Job Requirements & Attributes

• Valid Code 08 driver’s licence.
• PSIRA registered (Grade C).
• Basic understanding of electronics.
• Knowledge of DSC, IDS, and PARADOX systems.
• Ability to troubleshoot and service existing equipment.
• Willingness to work standby when required.

Main Duties & Responsibilities

• Program electronic security systems according to specifications.
• Plan and coordinate cable runs with wiremen.
• Obtain customer codes before attending daily calls and standby duties.
• Complete job handovers and job cards after each installation.
• Provide feedback to Manager, Supervisor, and Call Centre upon job completion.
• Maintain and update stock, assisting the storeman with stocktakes.
• Keep company vehicle clean and submit petrol slips.

Core Competencies

• Customer focus and approachability.
• Integrity, trust, and professional composure.
• Strong functional and technical skills.
• Problem-solving and troubleshooting abilities.
• Commitment to self-development and technical learning.
• Effective listening and relationship management.

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