Job Description

PepsiCo Vacancies – Sales Administrator

Sales Administrator – PepsiCo Vacancies

About the Role

The Sales Administrator is responsible for managing customer orders and supporting the sales process to ensure efficiency and accuracy. This role requires strong product knowledge, excellent customer service skills, and the ability to maintain smooth communication between customers and internal teams.

Key Responsibilities

• Process customer orders received via telephone, email, or in-person interactions
• Ensure all sales orders are captured accurately and processed within required timelines
• Handle customer queries professionally and resolve issues in line with company standards
• Maintain a strong understanding of company products to effectively support customers
• Achieve individual and team performance targets
• Organize and prioritize tasks to ensure timely completion of all responsibilities
• Apply company policies, procedures, and standards consistently in all activities
• Identify and resolve operational issues within the work area
• Provide regular updates on progress and performance
• Maintain effective relationships with internal teams, customers, and service providers
• Communicate clearly and promptly regarding work-related matters
• Support knowledge sharing and contribute to team development
• Drive continuous improvement initiatives to enhance efficiency and service delivery
• Deliver exceptional service by going beyond expectations to satisfy customers and internal stakeholders
• Ensure compliance with all legal and organizational requirements

Qualifications and Requirements

• Matric certificate
• Computer literacy in Microsoft Excel, Word, and PowerPoint; SAP experience is advantageous
• High level of self-motivation, drive, and focus
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Attention to detail and commitment to accuracy

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