Job Description

Fidelity Vacancies – Payroll Administrator

Payroll Administrator – Fidelity Vacancies

Job Description

Overview

The Payroll Administrator is responsible for ensuring accurate payroll administration and maintaining organized payroll records. The role involves working closely with branch management and operations teams to ensure payroll information is processed correctly, queries are resolved promptly, and all payroll documentation is properly maintained.

Key Responsibilities

Payroll Administration

• Ensure route files are maintained in a neat and organized manner at all times.
• Keep route files updated and ensure all relevant payroll documentation is accurate and current.
• Ensure all bookings are updated on a daily basis.
• Check and capture posting sheets daily to maintain accurate payroll records.
• Ensure accurate calculations when rate of pay changes occur.
• Process and submit all payroll-related deductions, including third-party deductions, garnishee orders, and maintenance orders.

Query Management

• Resolve all posting sheet queries within 48 hours and escalate unresolved issues to the Payroll Manager.
• Ensure posting sheets containing unresolved queries are not filed until the issues have been addressed.
• Attach any documents with outstanding queries to the front cover of the relevant file until resolved.
• Attend to all pay-related queries on the same day they are received and provide immediate feedback.
• Provide the relevant payroll order number and supporting documentation when responding to queries.

Payroll Processing and Documentation

• Ensure all corrections are submitted using a valid posting sheet clearly marked as a correction posting sheet.
• Ensure company numbers are obtained for all relevant bookings and updated within the required timeframe.
• Verify and confirm that necessary documentation is completed and approved by the responsible manager.
• Submit employee time books to management when required.
• Conduct daily courtesy calls to managers and sites that provide posting sheets to ensure documentation is received and processed on time.
• Perform routine checks on route files to confirm accuracy and completeness.

Minimum Requirements

• Matric certificate required.
• Experience with SAP will be advantageous.
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
• Strong administrative and organizational skills.
• High level of numerical accuracy and methodical work practices.
• Strong interpersonal and communication skills.
• Ability to communicate professionally with individuals at all levels.
• Ability to work independently, manage pressure, and meet strict deadlines.
• Reliable personal transport.

Key Attributes

• Strong attention to detail and accuracy.
• Energetic and proactive work approach.
• Results-driven and able to work within strict deadlines.
• Strong people skills and ability to communicate effectively across teams.

Core Competencies

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• SAP knowledge and payroll systems understanding

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