Job Description

Pick n Pay Careers – Manager Clothing

Vacancy: Manager Clothing

Company: Pick n Pay Careers

Minimum Requirements

• Grade 12 / Matric qualification.
• 2–3 years’ supervisory or management experience in a retail clothing or fashion environment.
• Sound knowledge of visual merchandising, promotions, and stock management processes.
• Proven ability to achieve sales, profit, and shrinkage targets.
• Availability to work retail hours, including weekends and public holidays.

Core Competencies

• Strong leadership, communication, and decision-making skills.
• Excellent customer service and interpersonal ability.
• Solid commercial understanding with a focus on sales growth, shrink control, and profitability.
• Competence in stock management and visual merchandising execution.
• Ability to coach, motivate, and develop team members.
• High levels of organisation, accuracy, and attention to detail.
• Strong alignment with Pick n Pay values: customer first, accountability, collaboration, and doing good.

Key Responsibilities

Sales & Profit Performance

• Drive sales and profitability for the Clothing department.
• Monitor daily sales performance and implement corrective actions where required.
• Identify opportunities to maximise sales through effective upselling and promotional activity.

Shrinkage & Loss Prevention

• Implement and manage shrink control procedures, including fitting room control and stock handling.
• Ensure adherence to security and loss prevention standards.
• Identify and escalate shrink risks to relevant management.

Merchandising & Store Standards

• Execute visual merchandising and promotional guidelines in line with Pick n Pay Clothing standards.
• Maintain high standards of floor presentation, signage, and displays.
• Ensure timely and accurate execution of promotions and markdowns.

Stock Management

• Oversee stock deliveries, ensuring GRV accuracy and efficient replenishment.
• Manage stock rotation to ensure correct size availability and seasonal relevance.
• Identify stock challenges and coordinate markdowns or returns as required.

Customer Service Excellence

• Ensure consistently high levels of customer service within the Clothing department.
• Resolve customer queries and complaints professionally and effectively.
• Lead by example with a strong customer-first approach.

People Management

• Lead, motivate, and manage the Clothing department team.
• Allocate daily tasks and monitor performance against expectations.
• Conduct coaching, performance management, and basic disciplinary processes.
• Identify training needs and support staff development initiatives.
• Provide regular feedback on attendance, scheduling, and productivity.

Promotions & Pricing

• Ensure accurate pricing and labelling at all times.
• Execute promotions and markdowns in line with divisional standards.
• Provide insights and feedback on product performance.

Compliance & Administration

• Maintain hygiene, housekeeping, and safe working standards in all areas.
• Complete required daily, weekly, and monthly administrative tasks and reports.
• Ensure compliance with store procedures, legal requirements, and Clothing business policies.

APPLY NOW

21 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)

Is fire “hot” or “cold”? *