Job Description

Fidelity Vacancies – Investigator’

Investigator – Fidelity Vacancies

Job Description

Overview

The Investigator is responsible for independently conducting investigations within the Governance, Risk, and Compliance framework. Reporting to the Investigations Manager, the Investigator gathers evidence, interviews relevant personnel, and ensures that all findings are accurately documented, legally compliant, and submitted within required deadlines.

Key Responsibilities

Investigation and Evidence Gathering

• Conduct interviews with employees and relevant parties related to each investigation.
• Collect, document, and preserve all evidence in a lawful and professional manner.
• Collaborate with external and internal stakeholders such as SAPS, legal teams, claims departments, and polygraph operators.
• Ensure that all investigation reports are accurate, supported by evidence, and submitted on time.
• Maintain integrity and confidentiality of all investigation-related information.

Reporting and Administration

• Prepare detailed investigation reports with clear findings and recommendations.
• File, archive, and manage investigation records to ensure accessibility and accuracy.
• Ensure all information is updated and readily available as required.
• Adhere to deadlines and maintain high quality in all reporting and documentation.

Additional Duties

• Travel as required for investigations.
• Work independently or with minimal supervision.
• Willingness to work overtime when necessary.

Minimum Requirements

• Relevant formal qualification is advantageous.
• Previous investigation experience is essential.
• Valid driver’s license and reliable personal transport.
• Valid passport for travel.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and internet research.
• Clear criminal record with no pending cases.
• Strong command of the English language.
• Understanding of the Fidelity Security Group (FSG) environment is advantageous.

Core Competencies

• Excellent presentation, communication, and business writing skills.
• Self-sufficient with the ability to work independently.
• Adaptable to challenging environments.
• Strong problem-solving, observation, and analytical skills.
• Attention to detail and accuracy.
• Ability to persuade and influence effectively.
• Business acumen and understanding of organizational processes.
• Deadline-driven with resilience under pressure.
• Strong relationship-building skills and professionalism.

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