Job Description

Fidelity Vacancies – HR Administrator

HR Administrator

Company: Fidelity

Job Description
Fidelity is seeking a detail-oriented HR Administrator to support the HR department in daily administrative functions, ensuring smooth operations and compliance with company policies. This role provides essential support to HR professionals and contributes to a positive employee experience.

Key Responsibilities

Administrative Support & Filing

• Maintain accurate and up-to-date filing of all HR documents daily.
• Prepare HR documents, including employment contracts, new hire guides, and compensation lists.
• Handle end-to-end HR administrative functions as required by the HR Manager.

Recruitment & Selection Support

• Assist with recruitment processes, including placing adverts, shortlisting, scheduling interviews, conducting assessments, and performing reference checks.
• Support HR Generalists to ensure vacancies are filled efficiently within set timelines.

Benefits & Compliance

• Administer employee compensation and benefits plans.
• Maintain confidential employee records and ensure compliance with labor laws and company policies.
• Support terminations, including UIF and provident fund claims, and assist with IODs as required.
• Drive and implement HR policies and procedures across the organization.

Employee Relations & Communication

• Address employee queries, complaints, and issues promptly and professionally.
• Act as the first point of contact for internal and external HR-related inquiries.
• Manage employee communications through channels such as email, WhatsApp, and notice boards.

Performance Management & Training

• Support managers in conducting employee evaluations and organizing performance reviews.
• Coordinate training and development initiatives for employees.

HR Metrics & Reporting

• Gather, analyse, and present HR metrics such as turnover rates and departmental hires.
• Maintain and update HR trackers and provide regular reports to management on HR functions.

General Duties

• Stay informed on HR industry trends and competitor activities.
• Attend meetings and training sessions as required.
• Ensure adherence to company disciplinary codes, SOPs, and values.
• Maintain a neat and organized workstation and handle emails promptly.
• Assist with ad-hoc tasks, analyses, and projects as assigned.

Qualifications & Experience

• Matric / Grade 12 required; HR Certificate/Diploma or Bachelor’s in HR preferred.
• 1–2 years’ proven experience in an administrative or people-focused environment.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Action-oriented, results-driven, and proactive.
• Good time management, planning, and organizational skills.
• Analytical and problem-solving abilities.
• Adaptable, able to work under pressure, and a team player.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong interpersonal, negotiation, and client liaison skills.
• Positive attitude, self-starter, and effective follow-through on commitments.

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