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7 Feb
2026
Permanent Front and Back Office Supervisor – Pepkor Vacancies
Job Description
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Pepkor Vacancies – Front and Back Office Supervisor
Front and Back Office Supervisor – Pepkor Vacancies
Introduction
Pepkor Vacancies is seeking an experienced and driven Front and Back Office Supervisor to join the House & Home brand. This role is ideal for a strong retail leader who can oversee both customer-facing and administrative operations while delivering excellent service and operational efficiency.
Why Join Pepkor Vacancies
- Contribute to a leading retail organization that delivers value to customers
- Access diverse products, services, and long-term career growth opportunities
- Work in an innovative environment that supports continuous improvement
- Benefit from competitive remuneration, benefits, and development pathways
- Be part of a purpose-driven business focused on accessible quality living
Minimum Requirements
- Grade 12 Matric qualification
- Minimum of three years’ proven experience in retail management
Professional Expertise
- Implement effective stock management strategies to ensure availability and minimize losses
- Ensure compliance with legislation, company policies, and risk management standards
- Manage cash flow, financial transactions, and administrative processes accurately
- Lead, motivate, and develop teams in a performance-driven environment
- Adapt to change and guide teams through operational and business transitions
Key Competencies and Attributes
- Strong business and administrative skills with attention to detail
- Sound judgment and confident decision-making ability
- Proven ability to deliver effective and exceptional customer service
- Talent management skills with a focus on team development and performance
- High levels of resilience, positivity, and leadership influence
- Commitment to diversity, inclusion, and a respectful workplace culture
Key Responsibilities
- Drive customer satisfaction through service excellence and retention strategies
- Manage inventory to maintain optimal stock levels and reduce losses
- Uphold compliance, risk management, and operational standards
- Lead and develop a high-performing team through coaching and mentorship
- Oversee front and back-office operations, including cash handling and financial administration
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