Job Description

Pick n Pay Careers – Compliance Officer

Vacancy: Compliance Officer

Company: Pick n Pay Careers

Role Overview

The Compliance Officer plays a key role in ensuring full compliance with operational policies and regulatory requirements within the Pick n Pay Clothing Division. This position promotes a culture of integrity, accountability, and ethical conduct through effective compliance monitoring, guidance, and training across the retail network.

Qualifications & Experience

• National Diploma or Bachelor’s Degree in Risk Management, Auditing, Law, or a related discipline.
• Minimum of 3 years’ experience in compliance, auditing, or operational control, with retail experience being an advantage.
• Sound knowledge of South African legislation, including BCEA, LRA, OHS, and the Consumer Protection Act.
• Strong analytical, reporting, and problem-solving skills.
• Experience working with digital compliance tracking tools or audit systems.
• Compliance Institute certification or progress toward certification is advantageous.

Core Competencies

• Strategic leadership and compliance governance.
• Risk management and regulatory oversight.
• Policy enforcement and control implementation.
• Stakeholder engagement and communication.
• Business continuity and ethical decision-making.

Key Responsibilities

Policy Development & Management

• Develop, review, and maintain compliance policies and procedures aligned with legislative requirements.
• Ensure all compliance documentation meets South African regulatory standards, including POPIA, CPA, and FICA.
• Coordinate the implementation and rollout of compliance policies across Pick n Pay Clothing stores.

Compliance Monitoring

• Manage and oversee the Compliance Self-Audit (CSA) framework.
• Identify, analyse, and escalate non-compliance trends across store operations.
• Conduct targeted compliance assessments based on risk evaluation outcomes.

Training & Awareness

• Design and deliver compliance training programmes for store and regional management.
• Develop engaging training materials that support ethical behaviour and regulatory understanding.
• Monitor training effectiveness and update content in line with regulatory changes.

Investigations & Reporting

• Lead internal investigations into compliance breaches using structured methodologies.
• Compile detailed reports highlighting audit findings, trends, and corrective actions.
• Maintain investigation records in full compliance with POPIA requirements.

Regulatory Intelligence

• Monitor legislative developments impacting retail operations and the supply chain.
• Advise management on required policy, process, and control enhancements.
• Represent the Clothing Division in compliance-related engagements with regulatory authorities.

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