Job Description

Flysafair careers – Compensation & Benefits Administrator

Compensation & Benefits Administrator

About the Program:

Job Description

• Act as the first point of contact for employee HR queries across multiple channels, including email, phone, ticketing system, and in person.
• Respond promptly to routine queries and escalate complex matters to the appropriate HR personnel.
• Monitor, track, and follow up on open cases to ensure timely resolution.
• Compile reports on helpdesk activity, including ticket volumes, resolution times, and recurring issues.
• Track and maintain contractor expiry dates and required compliance documentation.
• Administer employee benefits programmes, including medical aid, pension fund, injury-on-duty (IOD) claims, and accident/GPA-related claims.
• Process and support parental leave applications, including UIF submissions.
• Provide administrative support such as preparing HR documentation, contracts, and confirmation letters.
• Assist HR team members with general office and process support as required.
• Administer employee secondments and temporary assignments.
• Provide payroll with HR documents for payments and accurate HRMIS updates.
• Administer progression adjustments and communicate changes to relevant stakeholders.
• Liaise with benefit providers to ensure timely and accurate processing.
• Maintain accurate benefit records and documentation.
• Administer long service awards.
• Ensure compliance with company policies, legislative requirements, and benefit fund rules.
• Safeguard data protection and confidentiality of employee information.
• Utilise HRMIS to update, track, and manage employee movement data efficiently.
• Identify key themes from helpdesk queries and share insights with the team.
• Support Compensation & Benefits projects as required.

Job Requirements

• Grade 12 or equivalent (Essential).
• Certificate or Diploma in Human Resources or related field (Advantageous).
• Minimum 1 year of HR administration experience, with exposure to Compensation & Benefits (Essential).
• Experience in leave administration (Advantageous).
• Exposure to SAGE 300 People and ESS systems (Advantageous).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Immaculate timekeeping and attention to detail.

Personal Attributes

• Professional, discreet, and able to maintain confidentiality.
• High integrity and ethical standards.
• Team player with the ability to work independently.
• Works well under pressure and adapts to changing priorities.
• Service-oriented with a collaborative mindset.
• Committed to continuous improvement.

Application Guideline

• Email applications will not be accepted.
• Preference will be given to candidates from under-represented designated groups.
• If no feedback is received within two (2) weeks of the closing date, consider your application unsuccessful.
• FlySafair reserves the right to:
  • Not proceed with this vacancy.
  • Appoint selected candidates based on operational requirements.

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