Job Description

Dischem Vacancies – Casual Cashier

Casual Cashier – Dischem Vacancies

Dischem Vacancies is building a talent pool of skilled Casual Cashiers for our Chilli on Top stores. This strategic initiative ensures a pre-screened group of candidates is ready to step into future opportunities within Dischem Pharmacies.

Purpose of the Role

Support customer service at the point of sale while delivering a world-class shopping experience. Accurately record customer transactions on the Dischem operating system in line with company policies and standard operating procedures, with zero tolerance for errors and a focus on preventing fraud.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ cashier or till operations experience
• Computer literate (MS Office)
• Strong numerical skills
• Good command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Follow Dischem’s customer service policies and procedures
• Build professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Maintain required hourly customer turnover rates
• Stay informed on current promotions and sales
• Ensure a safe environment for colleagues and customers
• Apply Dischem’s 5-star communication principles consistently
• Manage cash flow accurately
• Obtain supervisor approval for all line voids and price changes
• Process authorised merchandise exchanges and returns
• Transact all payments, including cash, cards, vouchers, and coupons
• Process loyalty and partner rewards cards (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, eBucks)
• Follow SOPs for cash drops and secure handling
• Keep personal codes and passwords secure and confidential
• Ensure all outgoing items are scanned and paid for
• Keep all money safe in the till and handle daily takings confidentially
• Be alert to and report suspicious behaviour
• Assist customers with store merchandise queries
• Adhere to all store security policies

Competencies

Essential:

• Strong knowledge of cash register operations and cash drawer management
• Knowledge of processing sales, refunds, and payments
• Excellent written and verbal English communication
• Accuracy and attention to detail
• Presentable and professional appearance
• Emotional intelligence and social awareness
• Accountability and integrity
• Problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or live near the store
• South African citizen
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary

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