Job Description

Dischem Vacancies – Casual Cashier

Casual Cashier – Dischem Vacancies

Dischem Vacancies is seeking an experienced Casual Cashier to support point-of-sale operations and deliver a world-class customer experience. The role focuses on accurately recording customer transactions on the Dis-Chem operating system in line with company policies and standard operating procedures, with strict attention to accuracy and fraud prevention.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier or till operations
• Computer literate with working knowledge of MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Comply with Dis-Chem customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Meet required customer turnover hourly targets
• Remain informed about current sales and promotions
• Ensure the safety of customers and colleagues at all times
• Apply Dis-Chem 5-star communication principles consistently
• Take responsibility for accurate cash flow management
• Ensure all line voids and price changes are authorised and signed off by a supervisor
• Process merchandise exchanges and authorised returns
• Accurately transact all purchases and process payments including cash, cards, vouchers, coupons, and other accepted payment methods
• Process all loyalty cards and accelerator partner programmes
• Place cash in the drop safe in accordance with Dis-Chem SOPs
• Safeguard personal login codes and passwords and update them regularly
• Ensure all outgoing stock, items, and scripts are scanned and paid for
• Keep all money secure within the till at all times
• Handle daily takings confidentially and communicate only with management
• Identify, recognise, and report suspicious behaviour to management
• Respond to customer queries regarding store merchandise
• Adhere strictly to Dis-Chem security policies and procedures

Competencies

Essential:

• In-depth knowledge of cash register operations and cash drawer maintenance
• Knowledge of processing sales, refunds, and payments
• Strong written and verbal English communication skills
• High level of accuracy and attention to detail
• Presentable and professional appearance
• Emotional intelligence and social awareness
• Accountability and integrity
• Strong problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management skills

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizen
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary

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