Job Description

Dischem Vacancies – Cashier

Cashier – Dischem Vacancies

Job Overview
Dis-Chem Pharmacies is seeking an experienced Cashier to join the Goodwood store team. This role supports customer service at the point of sale by delivering a world-class shopping experience, accurately processing transactions on the Dis-Chem operating system, and ensuring strict adherence to company policies with zero tolerance for inaccuracies or fraud.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 3 years’ experience in cashier or till operations
• Computer literate with proficiency in MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Comply with Dis-Chem customer service policies and standard operating procedures
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Maintain required customer turnover and hourly transaction rates
• Stay informed of current sales, promotions, and in-store campaigns
• Ensure a safe environment for customers and colleagues at all times
• Apply Dis-Chem 5-star communication principles consistently
• Manage cash flow responsibly and accurately
• Ensure all line voids and price changes are authorised and signed off by a supervisor
• Process merchandise exchanges and authorised returns in line with policy
• Accurately process all customer transactions, including cash, cards, vouchers, coupons, and other accepted payment methods
• Process loyalty cards and accelerator partner programmes accurately
• Secure cash in the drop safe according to Dis-Chem SOPs
• Safeguard personal login credentials and update passwords regularly
• Ensure all outgoing stock, items, and scripts are scanned and paid for
• Keep all cash secure within the till at all times
• Handle daily takings confidentially and communicate only with authorised management
• Remain alert to suspicious behaviour and report concerns to management
• Assist customers with queries related to store merchandise
• Adhere strictly to Dis-Chem security policies and procedures

Competencies

Essential

• Strong knowledge of operating cash registers and maintaining cash drawers
• Experience in processing sales, refunds, and various payment methods
• Excellent verbal and written communication skills in English
• High levels of accuracy and attention to detail
• Professional appearance and conduct
• Emotional intelligence and social awareness
• Accountability and integrity
• Problem-solving ability
• Ability to analyse basic reports
• Effective time management skills

Advantageous

• Ability to speak a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or residence within close proximity to the store
• South African citizen
• Clear criminal and credit records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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