Job Description

Pick n Pay Careers – Assistant Clothing Manager

Vacancy: Assistant Clothing Manager

Company: Pick n Pay Careers

Role Overview

The Assistant Clothing Manager supports the Store Manager in delivering operational excellence, driving sales performance, and ensuring outstanding customer service in the Clothing department. This role provides hands-on management experience across daily operations, people management, stock control, and promotional execution, while ensuring adherence to company standards and policies.

Minimum Requirements

• Grade 12 (NQF Level 4) or equivalent qualification.
• Previous experience in a supervisory or managerial role, or proven reliever experience.
• Computer literacy, including MS Outlook, Excel, Word, and virtual meeting platforms.
• Willingness to work irregular hours, including evenings, weekends, and after-hours stock takes.
• Willingness to rotate between stores when required.
• Ability to perform hands-on, physical tasks.
• Completion of required assessments.

Core Competencies

• Passion for clothing and fashion retail.
• Strong interpersonal and communication skills.
• Conscientious, detail-oriented, and accurate.
• Effective staff management and development capability.
• High energy, enthusiasm, and a sense of urgency.
• Assertive, self-confident, and proactive.
• Customer-centric approach.
• Ability to work under pressure and meet deadlines.
• Team player with a results-driven mindset.

Key Responsibilities

Customer Experience & Visual Merchandising

• Ensure a customer-centric approach, delivering excellent service at all times.
• Respond to customer inquiries and provide product guidance.
• Maintain visual merchandising standards and execute all plans and promotions effectively.

People Management Support

• Assist the Store Manager with ongoing staff management and development.
• Address employee performance issues when required.
• Support recruitment processes in line with company policies.
• Identify training and development needs and assist in implementing initiatives.
• Contribute to performance management, talent development, and succession planning.
• Lead, motivate, and manage a team to achieve departmental objectives.

Daily Operations & Stock Management

• Open and close the store in line with security procedures.
• Complete start-of-day and end-of-day reporting and operational procedures.
• Perform administrative tasks, including staff scheduling, leave management, invoicing, pricing, cost control, banking, expense reconciliation, and adherence to head office instructions.
• Ensure merchandise is received, processed, merchandised, and displayed according to company standards.
• Monitor product quality, control soilage, and take corrective action as needed.
• Manage shrinkage and maintain compliance with OHS standards.

Sales & Promotions

• Drive sales to achieve budgets and monitor turnover and promotional participation.
• Implement promotions, markdowns, and return-to-credit processes effectively.
• Analyse sales performance and contribute to strategies to improve results.

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