Job Description

Pick n Pay Careers – Administrator

Vacancy: Administrator

Company: Pick n Pay Careers

Role Overview

The Administrator provides essential operational and administrative support to the Risk & Compliance Department, ensuring the effective coordination of audits, accurate data management, and seamless execution of compliance activities across the Pick n Pay Clothing retail network.

Minimum Requirements

• Matric / Grade 12 qualification.
• National Certificate or Diploma in Office Administration, Business Management, or a related field is advantageous.
• 2–3 years’ experience in an administrative or coordination role, preferably within a retail environment.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Basic knowledge of data visualisation and reporting tools, including Excel dashboards or PowerPoint reports.
• Strong organisational, communication, and time-management skills.
• High attention to detail with the ability to handle confidential information.
• Willingness to travel occasionally for store visits or departmental meetings.

Core Competencies

• Strong coordination and planning ability.
• Accuracy and attention to detail.
• Effective communication and stakeholder support.
• Information management and confidentiality.
• Ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Audit Scheduling & Coordination

• Coordinate regional auditor visits to ensure full coverage across all Pick n Pay Clothing stores.
• Maintain and manage audit calendars, resolving scheduling conflicts and prioritising requirements.
• Track auditor availability and optimise schedules to improve efficiency.

Data Management & Reporting

• Consolidate and track Compliance Self-Audit submissions, audit results, and investigation records.
• Prepare weekly and monthly compliance dashboards and reports for management review.
• Maintain the department’s document management system, ensuring accurate version control.

Administrative Coordination

• Manage departmental logistics, including travel arrangements and meeting coordination.
• Maintain records, documentation, and secure information storage in line with POPIA requirements.
• Process departmental expenses and support procurement-related activities.

Compliance Support

• Assist with compliance investigations through documentation collation and timeline tracking.
• Maintain the compliance issue tracking system with accurate status updates.
• Support policy rollouts by managing distribution and acknowledgment tracking.

Communication & Coordination

• Facilitate effective communication between field teams and leadership.
• Act as the first point of contact for store compliance-related queries.
• Ensure timely updates and responses to regional compliance matters.

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