Job Description

Pick n Pay Careers – Assistant Clothing Manager

Vacancy: Assistant Clothing Manager

Company: Pick n Pay Careers

Role Overview

The Assistant Clothing Manager supports the effective management of the Clothing department by driving operational excellence, delivering outstanding customer service, and supporting people management initiatives. This role is ideal for a motivated and results-driven individual who is passionate about fashion retail and committed to upholding Pick n Pay values.

Minimum Requirements

• Grade 12 (NQF Level 4) or equivalent qualification.
• Previous experience in a supervisory or management role, or proven reliever experience.
• Computer literacy, including MS Outlook, Excel, Word, and virtual meeting platforms.
• Willingness to work irregular hours, including evenings, weekends, and after-hours stock takes.
• Willingness to rotate between stores when operationally required.
• Ability and willingness to perform hands-on, physical tasks.
• Successful completion of required assessments.

Core Competencies

• Strong passion for clothing and fashion retail.
• Excellent interpersonal and communication skills.
• High levels of accuracy, attention to detail, and accountability.
• Effective people management and staff development capability.
• High energy, enthusiasm, and a strong sense of urgency.
• Assertive, confident, and customer-focused approach.
• Ability to perform under pressure in a fast-paced environment.
• Self-motivated, proactive, and results driven team player.

Key Responsibilities

Customer Experience & Visual Merchandising

• Deliver a customer-centric experience by ensuring service standards are consistently applied.
• Attend to customer queries and provide product and service guidance.
• Ensure visual merchandising standards are maintained and promotional plans are executed effectively.

People Management Support

• Assist the Store Manager with day-to-day people management responsibilities.
• Support recruitment processes in line with company policies and procedures.
• Identify training and development needs and assist with employee development initiatives.
• Support performance management, talent development, and succession planning.
• Lead and motivate teams to achieve performance objectives.

Operations, Stock & Risk Management

• Open and close the store in line with security procedures.
• Complete start-of-day and end-of-day processes and reporting.
• Perform administrative duties, including staff scheduling, leave administration, pricing, invoicing, cost control, floats, banking, and reconciliations.
• Ensure merchandise is received, processed, merchandised, and displayed according to company standards.
• Monitor product quality, manage soilage, and take corrective action where required.
• Control shrinkage and ensure compliance with health and safety standards.

Sales & Promotions

• Drive sales performance to achieve budgets and targets.
• Monitor sales, turnover, and promotional participation.
• Execute promotions, markdowns, and return-to-credit processes accurately and timeously.

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