Job Description

Dischem Vacancies – Cashier

Cashier – Dischem Vacancies

Job Overview
Dis-Chem Pharmacies is seeking an experienced Cashier to join the Table View store team. This role is responsible for delivering excellent customer service at the point of sale, ensuring a world-class shopping experience, and accurately recording all customer transactions in line with Dis-Chem policies and standard operating procedures, with zero tolerance for errors or fraud.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 3 years’ experience in cashier or till operations
• Computer literate with proficiency in MS Office
• Sound numerical skills
• Strong verbal and written communication skills in English
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Adhere to Dis-Chem customer service standards, policies, and procedures
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Meet required customer turnover and hourly transaction targets
• Remain informed of current sales, promotions, and in-store initiatives
• Ensure a safe working environment for customers and colleagues
• Apply Dis-Chem 5-star communication principles consistently
• Manage cash flow accurately and responsibly
• Ensure all line voids and price changes are authorised and signed off by a supervisor
• Process authorised merchandise exchanges and customer returns
• Accurately process all transactions, including cash, cards, vouchers, coupons, and other approved payment methods
• Process loyalty cards and accelerator partner programmes correctly
• Secure cash in the drop safe according to Dis-Chem SOPs
• Protect personal login credentials and update passwords regularly
• Ensure all outgoing stock, items, and scripts are scanned and paid for
• Safeguard all money securely within the till at all times
• Handle daily takings confidentially and communicate only with authorised management
• Remain vigilant and report any suspicious behaviour to management
• Assist customers with queries related to store merchandise
• Comply with all Dis-Chem security policies and procedures

Competencies

Essential

• Strong knowledge of cash register operations and cash drawer management
• Experience processing sales, refunds, and multiple payment methods
• Excellent written and verbal English communication skills
• High levels of accuracy and attention to detail
• Professional and presentable appearance
• Emotional intelligence and strong social awareness
• Accountability and integrity
• Effective problem-solving skills
• Ability to analyse basic reports
• Strong time management skills

Advantageous

• Ability to speak a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or residence in close proximity to the store
• South African citizen
• Clear criminal and credit records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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