Vehicle Monitoring Coordinator – Value Logistics

Purpose of the Job
The Vehicle Monitoring Coordinator is responsible for supporting operational efficiency by monitoring vehicle activity, managing incidents and faults, and ensuring accurate reporting and communication. This role ensures compliance with procedures, maintains professional conduct, upholds health and safety standards, and provides operational support to minimise vehicle downtime and optimise service delivery.

Key Responsibilities

Vehicle Monitoring and Incident Management

• Monitor vehicle activity according to company procedures

• Identify, record, and report all deviations or exceptions promptly

• Acknowledge and address vehicle alarms within required timeframes

• Respond to incidents and accidents professionally, following company protocols

Communication and Reporting

• Receive or request daily route sheets from the relevant business unit

• Accurately record operational and vehicle performance information

• Compile and distribute operational reports to relevant stakeholders on time

• Log and report all unusual events or occurrences accurately

Fault Management and Vehicle Repairs

• Update vehicle faults daily in the system or relevant log

• Communicate all faults to the appropriate personnel or departments

• Follow up to ensure vehicle repairs are completed effectively and on schedule

Operational Support

• Provide assistance with operational tasks as required

• Maintain professional conduct when interacting with staff, customers, or external parties

• Adhere to company dress code and grooming standards

Housekeeping, Health, and Safety

• Maintain a clean and organized work environment daily

• Comply with all Health and Safety regulations and ensure safe working practices are consistently followed

Minimum Requirements

• Grade 12 (Matric)

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)

Skills and Competencies

• High attention to detail and situational awareness

• Excellent verbal and written communication skills

• Strong problem-solving and conflict resolution abilities

• Effective time management and organisational skills

• Ability to work collaboratively in a team environment