Job Description

Fidelity Vacancies – Receptionist

Receptionist – Fidelity Vacancies

Job Overview
The Receptionist is responsible for managing front desk operations, providing professional client service, and supporting administrative, sales, and finance functions to ensure smooth branch operations.

Key Responsibilities – Front Desk & Client Interaction

• Greet and assist walk-in clients, directing them to the appropriate department while maintaining a professional and polite demeanor
• Manage incoming phone calls via the switchboard, transferring to the correct staff members
• Take accurate messages and ensure timely delivery to staff
• Maintain courteous and professional inter-company communication

Key Responsibilities – Administrative Support

• Handle general correspondence and support internal relations
• Manage stationery and office grocery requisitions, including ordering and verification
• Assist with ad hoc purchases, obtaining supplier quotations, creating requisitions, securing approvals, placing orders, and matching invoices with purchase orders
• Support new vendor application processes

Key Responsibilities – Data Capturing & Finance Support

• Accurately capture job cards and invoices for various departments
• Perform daily banking duties and post banking details to internal systems

Key Responsibilities – Sales Support

• Receive and log sales leads from phone calls and walk-in clients
• Forward leads to Sales Admin or Sales Consultants for follow-up

General Responsibilities

• Carry out additional ad hoc tasks as required to support branch operations

Required Skills & Competencies

• Proficiency in Microsoft Excel and Word
• Experience with LSN
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively
• High attention to detail and strong organizational skills

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