Job Description

Cashbuild Vacancies – Goods Receiving Supervisor

Goods Receiving Supervisor – Cashbuild Vacancies

About the Role

• The Goods Receiving Supervisor is responsible for receiving and returning stock from suppliers and other stores
• Ensure accurate capturing of goods receiving vouchers, correct labelling, and timely distribution of stock to the sales floor
• Maintain efficient stock flow and support merchandising processes

Key Responsibilities

Receiving / IBT Stock

• Ensure a second designated employee is present during receiving and dispatching of stock
• Receive stock from suppliers and verify items against invoices, delivery notes, and purchase orders
• Complete proof of delivery documentation and provide stamped copies to suppliers
• Capture all transactions accurately on the system within required timeframes
• Resolve and document any discrepancies with supplier representatives, including truck registration details
• Process all inter-branch transfers (IBTs) within set timelines and maintain proper documentation

Stock Distribution

• Ensure all received stock is cleared from the receiving area promptly
• Facilitate timely merchandising of stock onto the sales floor

Stock Labelling and Pricing

• Label all stock without SKU codes correctly
• Verify accuracy of printed SKUs and correct any errors
• Follow company pricing policies and implement price changes as required

Supplier Claims and Corrections

• Validate all claims with supporting documents such as pick-up slips or credit notes
• Ensure all adjustments are authorized by the Store Manager
• Process corrections with complete documentation
• Only raise supplier claims when stock is ready for immediate collection

Security Awareness

• Ensure the receiving area is always supervised when open
• Secure receiving stamps and purchase order books in locked storage
• Keep the receiving office locked when not in use
• Ensure supplier crews remain at designated areas and do not loiter in-store

Ready for Business

• Maintain a clean and organized receiving office
• Keep the receiving area free from excess and damaged stock
• Follow all operational procedures to ensure store readiness

Customer Service

• Adhere to company dress code and display name badge at all times
• Assist with supplier and customer queries professionally
• Deliver excellent service in all interactions

Safety (OHSA) Compliance

• Ensure first aid kits are accessed only by authorized personnel
• Maintain safety compliance within the receiving area
• Report any safety concerns to the Store Manager

Minimum Requirements

• Grade 12 with at least 1 year relevant experience, or a minimum of 2 years related experience
• Strong communication skills in English and the dominant local language
• Above-average numerical ability
• Proven customer service skills
• Ability to work under pressure
• Computer literacy is essential
• Willingness to work shifts and weekends

Core Values

Integrity

• Act in line with accepted workplace standards
• Keep commitments and demonstrate honesty
• Handle sensitive information responsibly
• Maintain awareness of ethical boundaries

Accuracy

• Pay close attention to detail in all tasks
• Work in an organized and structured manner
• Ensure processes are completed correctly from start to finish
• Regularly check work to avoid errors

Client Focus

• Understand and respond effectively to customer and supplier needs
• Engage in a friendly and professional manner
• Show commitment to resolving issues
• Maintain a positive and proactive approach

Personal Development

• Continuously build knowledge and skills
• Participate in training and development initiatives
• Seek feedback for improvement
• Take initiative in personal and professional growth

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