Job Description

Clicks Group Careers – Shop Assistant / Cashier -1x

Shop Assistant / Cashier – 1x

Company: Clicks Group Careers

About the Program

Job Objectives:

• Efficiently execute all point of sale operational activities in a timely and accurate manner.
• Maintain high accuracy when scanning merchandise and collecting payments, including processing clubcard rewards.
• Ensure the safe handling of cash at all times.
• Promote Clicks’ clubcard and enroll new members to achieve participation targets.
• Inform customers about promotions to boost sales and ensure they “feel good and pay less.”
• Deliver excellent customer service as a visible brand ambassador, providing friendly and professional support.
• Execute and maintain merchandising and housekeeping duties according to store and visual standards.
• Support Clicks’ vision to be the customer’s first-choice health and beauty retailer by embodying company values.
• Maintain up-to-date knowledge of products, ranges, promotions, and events to provide accurate information to customers.

Knowledge:

• Basic mathematics calculations
• Retail/FMCG background with knowledge of merchandising and promotions
• Understanding of stock management procedures
• Customer service excellence

Skills:

• Planning and organising
• Problem-solving
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering results and meeting customer expectations

Desirable:

• Working with people
• Persuading and influencing
• Planning and organising
• Coping with pressures and setbacks

Desired Experience & Qualification:

Experience:

• Desirable: Experience in a customer-facing role within retail/FMCG store operations

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

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