Job Description

Clicks Group Careers – Pharmacist

Pharmacist

Company: Clicks Group Careers

About the Program

Introduction
Clicks is seeking a Pharmacist to ensure the efficient operation of the dispensary while delivering high standards of pharmaceutical care. This role focuses on meeting sales and compliance targets and contributing to a competitive advantage for the brand.

Duties & Responsibilities

Job Objectives:

• Provide accurate and safe dispensing, including generic substitution, and professional advice in line with Clicks’ standards, good pharmacy practice, and the South African Pharmacy Council (SAPC) regulations.
• Manage all dispensary operations efficiently, including stock management, shrinkage control, housekeeping, and administration in compliance with SAPC and company standards.
• Focus on core dispensary and clinic targets to ensure operational viability.
• Oversee and support the training and development of Pharmacist Assistants and Interns, ensuring SAPC requirements are met.
• Execute customer service initiatives to create a positive customer experience, drive loyalty, and achieve club card participation targets.
• Build and maintain strong working relationships with stakeholders, including centre managers, suppliers, and distribution centres, to maximise business opportunities.
• Integrate pharmacy services with the clinic and healthcare aisle to provide customers with a comprehensive healthcare offering.
• Support Clicks’ vision as the customer’s first-choice health and beauty retailer by embodying company values.

Desired Experience & Qualification

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail pharmacy experience
• Desirable: Unisolv experience

Job Knowledge and Skills Required:

• SAPC regulations and legal compliance
• Ethical working practices
• Stock, cost, risk, and compliance management
• Patient care and professional counselling
• Customer service excellence
• Tutorship and coaching skills
• Results and target-driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation and interpersonal skills
• Computer literacy
• Financial acumen

Essential Competencies:

• Following instructions and procedures
• Relating and networking
• Delivering results and meeting customer expectations
• Planning and organising
• Coping with pressures and setbacks
• Entrepreneurial and commercial thinking
• Working with people
• Adhering to principles and values

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