Job Description

Fidelity Vacancies – Site Manager

Site Manager – Fidelity Vacancies

Job Description

Overall Purpose:
The Site Manager is responsible for ensuring that all contractual agreements are adhered to and that the client’s security needs are met efficiently and professionally. The role involves overseeing site operations, managing staff, and maintaining strong client relationships while ensuring operational excellence.

Minimum Requirements:

• Matric certificate.
• PSIRA Grade A registration and accreditation.
• At least 10 years’ management experience, with 5 years in security management.
• Minimum 3 years’ logistics and warehouse experience.
• Knowledge of ISO 9001:2000 Quality Management standards.
• People management and client liaison experience.
• Strong planning, leadership, organizational, interpersonal, and communication skills.
• Computer literate in Microsoft programs.
• Valid driver’s license with own reliable transport.
• No criminal record.
• Experience managing estates and retail environments.

Key Responsibilities:

• Assess and evaluate risks or threats, recommending solutions to the client.
• Ensure all contractual requirements are consistently met.
• Maintain positive relationships between Fidelity Security Services Group and the client.
• Manage response and investigation of serious incidents, including theft, armed robbery, and break-ins.
• Liaise daily with operations management on operational issues.
• Submit weekly and monthly reports on incidents and general site operations.
• Support operations management and clients with special events, ad hoc requests, and investigations.
• Oversee administration and ensure all shifts are adequately covered daily.

Skills Required:

• Strong planning, leadership, and organizational abilities.
• Excellent interpersonal, communication, analytical, and critical thinking skills.

Other Attributes:

• Ability to meet strict deadlines and work under pressure.
• Methodical and detail-oriented.
• Professional liaison with personnel at all levels.
• Self-motivated with the ability to work independently.

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