Job Description

Dischem Vacancies – Cashier

Cashier – Dischem Vacancies

Dischem Vacancies is building a dynamic talent pool of skilled Cashier professionals for upcoming opportunities within our Ballito stores. This initiative ensures we have a ready group of pre-screened candidates with the right skills and experience to step into future roles and deliver outstanding service excellence.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier or till operations
• Computer literacy (MS Office)
• Strong numerical ability
• Good command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Deliver exceptional service in line with company customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer feedback, complaints, and compliments to the Frontline Supervisor or store management
• Maintain required customer turnover rates
• Stay informed about current promotions and sales initiatives
• Ensure a safe environment for colleagues and customers
• Apply the company’s 5-star communication principles consistently
• Manage and safeguard all cash flow processes
• Obtain supervisor approval for line voids and price changes
• Process merchandise exchanges and authorised returns
• Accurately transact all forms of payment, including cash, cards, vouchers, and coupons
• Process loyalty programme transactions and partner rewards cards
• Follow standard operating procedures for cash drops and safe handling
• Protect personal access codes and passwords
• Ensure all items leaving the store are scanned and paid for
• Secure all cash within the till and handle daily takings confidentially
• Identify and report suspicious activities to management
• Assist customers with queries related to store merchandise
• Comply with all security policies and procedures

Competencies

Essential:

• Strong knowledge of cash register operations and cash drawer management
• Understanding of sales processing, refunds, and payment handling
• Excellent verbal and written English communication
• High level of accuracy and attention to detail
• Professional and presentable appearance
• Emotional intelligence and social awareness
• Accountability and integrity
• Strong problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizenship
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account benefits

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