Permanent Accounts Receivable Officer – Value Vacancies
Job Description
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Value Vacancies – Accounts Receivable Officer
Accounts Receivable Officer
Company: Value Vacancies
Purpose of the Job
The Accounts Receivable Officer is responsible for managing customer accounts, ensuring timely payment collection, and maintaining accurate financial records. This role includes monitoring credit limits, reconciling overdue accounts, allocating payments accurately, resolving customer queries promptly, and providing operational support to the finance and sales teams. The Accounts Receivable Officer also maintains strong customer relationships while ensuring adherence to company credit policies.
Key Responsibilities
Operational Management
- Collect outstanding payments from customers in line with agreed credit terms
- Monitor and manage customer credit limits to prevent overexposure
- Liaise with customers regarding overdue payments and credit note requests
- Process remittance advices from daily bank statements
- Accurately allocate payments on the Embrace Financial System
- Compile detailed reconciliations for overdue accounts
- Maintain Days Sales Outstanding (DSO) performance within authorised timelines
- Provide customers with statements, invoices, credit notes, PODs, and rental agreements upon request
- Collaborate with Sales Representatives to resolve account-specific issues
- Communicate professionally with customers to manage expectations and maintain relationships
- Report regularly to management on outstanding accounts and credit control status
- Escalate issues promptly where necessary
Payment Processing & Reconciliation
- Obtain remittance advices for payments reflected in daily bank statements
- Allocate payments accurately in the financial system
- Prepare reconciliations for overdue debtor accounts, highlighting outstanding invoices and unused credit notes
- Ensure customers receive requested documentation, including statements, invoices, and credit notes
Query Management & Interdepartmental Coordination
- Log all payment-related queries and ensure timely resolution
- Assist with relevant operational functions as required
- Support workflow within the finance and credit control team
- Liaise with Sales Representatives and internal departments to facilitate debt recovery
Professional Conduct & Compliance
- Maintain professionalism in all customer and colleague interactions
- Adhere to company dress code and represent the organisation respectfully
- Ensure compliance with all Health and Safety standards
- Maintain high standards of housekeeping in the workspace
Minimum Requirements
- Grade 12 (Matric)
- Logistics or rental industry experience is advantageous
- Minimum 3 years’ experience in Credit Control
Skills Required
- Strong financial acumen and attention to detail
- Excellent verbal and written communication skills
- Negotiation and persuasion abilities
- Effective time management and organisational skills
- Problem-solving and analytical thinking
- Proficiency in Microsoft Office Suite
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