Job Description

Dischem Vacancies – Cashier

Cashier Talent Pool

Company: Dischem Vacancies

Dischem Vacancies is building a Cashier talent pool to identify and pre-screen suitable candidates for future opportunities within Ballito stores. This initiative ensures a ready group of skilled individuals who can deliver excellent customer service and maintain accurate and secure till operations.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum 6 months’ cashier or till operations experience
• Computer literate (MS Office)
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Adhere to Dischem customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Meet required customer turnover hourly rates
• Stay informed about current sales and promotions
• Ensure a safe environment for customers and colleagues
• Apply Dischem 5-star communication principles at all times
• Manage and control cash flow responsibly
• Ensure all line voids and price changes are authorised and signed off by a supervisor
• Process exchanges and authorised returns in line with company procedures
• Accurately transact all purchases and process payments including cash, cards, vouchers, and coupons
• Process loyalty cards and partner programmes
• Secure cash in the drop safe according to standard operating procedures
• Protect personal login codes and passwords, ensuring confidentiality and regular updates
• Ensure all outgoing items and prescriptions are scanned and paid for
• Keep all cash secure within the till and handle daily takings confidentially
• Identify and report suspicious behaviour to management
• Assist customers with queries regarding merchandise
• Comply with all security policies and procedures

Competencies

Essential:

• Strong knowledge of operating cash registers and managing cash drawers
• Understanding of processing sales, refunds, and various payment methods
• Strong verbal and written English skills
• High level of accuracy and attention to detail
• Professional appearance and conduct
• Emotional intelligence and social awareness
• Accountability and problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management

Advantageous:

• Ability to speak a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or residence close to the store
• South African citizen
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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