Job Description

Sasol careers – Service Supervisor Food & Beverage

Service Supervisor Food & Beverage – Sasol Careers

Purpose of the Role
The Service Supervisor Food & Beverage is responsible for the overall management and smooth operation of the Sasol Club kitchen, catering, and beverage services. This role ensures high standards of food quality, hygiene, and safety while delivering excellent service to members, guests, and VIP/VVIP events. The position involves supervising staff, coordinating menus, managing inventory, and liaising with suppliers and internal departments to ensure seamless hospitality operations.

Key Responsibilities

• Supervise, train, and schedule kitchen, barman, and catering staff to ensure effective team performance and service excellence
• Maintain high staff morale, motivation, and productivity
• Oversee food preparation, presentation, and service to ensure consistent quality and standards
• Implement and monitor hygiene, health, and safety procedures in line with statutory and company requirements
• Develop and plan menus according to member preferences, event needs, and budgetary guidelines
• Ensure creativity and innovation in menu offerings while maintaining quality and cost efficiency
• Manage inventory, control stock levels, and ensure proper ordering, storage, and rotation of supplies
• Liaise with suppliers to secure timely delivery of quality products and negotiate cost-effective purchasing agreements
• Build and maintain strong relationships with internal departments and external service providers
• Collaborate with stakeholders to plan and execute special functions, corporate events, and VIP/VVIP occasions
• Monitor food, beverage, and labour costs to ensure adherence to budgets and cost-control measures
• Prepare performance reports on kitchen and bar operations, expenses, and inventory for management review
• Coordinate hospitality services for corporate, social, and high-profile events, ensuring service excellence

Minimum Qualifications

• Diploma (NQF 6) in Culinary Arts

Experience Requirements

• Minimum 4 years’ experience in hospitality, conferencing, or events service environment
• Proven experience in supervising teams and managing service delivery
• Familiarity with VIP event protocols and high-level client engagement

Licensing Requirement

• Valid Driver’s Licence

Key Skills and Competencies

• Adaptive mindset and strong planning/organisational skills
• Process management, compliance, and assessment capabilities
• Commercial agility and customer-centric approach
• Ability to drive innovation and deliver excellence
• Collaborative and inspirational leadership, with talent development focus
• Strong partnership-building, communication, and problem-solving skills
• Commitment to continuous self-development and high-performance culture

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